Data that we collect
We may collect various information if you seek to place an order for a product to us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We need this information in order to allow you to go ahead with placing your order for a product. We may use that data to process payment for the product and deliver the product to you. We also use that data to inform you when the product is about to be delivered. We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly. We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company Prem General Order Supplier. a company registered in Nepal.
You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are short to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
Credit Check and Fraud Prevention
We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled by Delhi courts.
Other uses of your personal information
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in an email that we send to you or follow the unsubscription process as detailed in the mail. Kindly note that unsubscribing from one medium does not automatically lead to of subscription from the other…
Within 7 working days (days which are neither (i) a Saturday or Sunday, or (ii) a public holiday anywhere in Nepal) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.